c78bd Privacy Policy

1 Introduction and Scope of Policy

c78bd is a trusted online betting and casino platform in Bangladesh. When you use the c78bd website (https://c78bd.lat), register, or use our services, you agree to the terms of this privacy policy. This policy explains what types of information we collect, how that information is used, who it may be shared with, and what rights you have over your information.

c78bd firmly believes that protecting user privacy is a fundamental responsibility. We use modern SSL encryption technology to keep all your data secure and we do not sell your personal information to third parties. This privacy policy applies to the c78bd platform's web services, applications, and all associated digital channels.

This policy may be updated from time to time. If there are significant changes, we will notify you by email or through the platform.

2 Information We Collect

c78bd collects information from various sources. The detailed categories are outlined below:

2.1 Registration and Account Information

When you create an account on c78bd, we collect the following information:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID card or equivalent identity document details (for KYC verification)
• Current address

2.2 Financial Information

For deposits and withdrawals, we collect payment method details such as bKash, Nagad, Rocket, or Upay account information. We do not store full payment card numbers.

2.3 Usage and Activity Information

The following information is collected automatically while using the platform:

• IP address and device type
• Browser information and operating system
• Session duration and page browsing history
• Betting history and game activity
• Login and logout dates and times (BST, UTC+6)

2.4 Cookies and Tracking Technologies

Cookies and similar technologies are used on the c78bd website. These help improve user experience, track sessions, and monitor service performance. You can control cookies in your browser settings, though some features may become limited.

3 Purpose of Using Information

c78bd uses collected information only for specific and legitimate purposes:

• Completing account registration and verification processes
• Processing deposits, withdrawals, and transactions (bKash, Nagad, Rocket, Upay)
• Providing gaming services and bonus offers
• Detecting fraud and ensuring account security
• Providing customer support and 24/7 live chat assistance
• Enforcing responsible gaming policies and age verification (21+)
• Complying with regulatory requirements
• Improving platform quality and measuring user experience
• Managing lawful marketing communications where applicable (based on your consent)

c78bd never sells your personal information to third parties for marketing purposes. Information is shared only with partners necessary for operating the service.

4 Information Disclosure and Sharing Policy

In certain circumstances, c78bd may share your information with designated parties:

4.1 Service Providers

Necessary information may be shared with trusted third-party partners for payment processing, technical infrastructure, and security services. All such partners operate under strict confidentiality agreements and may not use your information for their own purposes.

4.2 Legal Obligations

c78bd may be required to disclose information in response to applicable laws in Bangladesh, court orders, or lawful requests from regulatory authorities. In such cases, we will act within the maximum limits permitted by applicable law.

4.3 Fraud and Security Protection

Information may be shared with relevant agencies in the interest of protecting account security and preventing fraud. c78bd is committed to ensuring fair play.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will notify users in advance.

5 Data Security Measures

c78bd applies industry-standard technical and administrative measures to keep your information secure:

• 256-bit SSL encryption is used for all data transmissions
• Passwords are stored as encrypted hashes — no staff member can view passwords directly
• Financial information is stored in a separate secure environment
• Regular security audits and vulnerability assessments are conducted
• Access to sensitive information is restricted to authorized staff only
• Automatic alert systems are active for suspicious login attempts

Please note, however, that 100% security on the internet cannot be guaranteed. You are also responsible for keeping your account password confidential and immediately reporting any suspicious activity to us.

6 Data Retention Period

c78bd retains your personal information only for as long as necessary to provide services and fulfill legal obligations. The specific criteria are:

• Active account data: for as long as the account remains active
• Financial transaction records: at least five years after the last transaction (as required by law)
• KYC documents: for the applicable legal period after account closure
• Communication history: up to two years after a matter is resolved
• Marketing consent: until consent is withdrawn

Once the specified period has passed, data is securely deleted or anonymized.

7 User Rights

Every user of c78bd has the following rights regarding their personal information:

7.1 Right to Access

You can find out at any time what information we hold about you. Send this request by emailing [email protected].

7.2 Right to Correction

If any of your information is incorrect, you can request a correction. Some information can be changed directly in account settings; for other cases, please contact us.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, information required to fulfill legal obligations may not be possible to delete.

7.4 Right to Object to Processing

You may opt out of marketing communications or object to specific uses of your information. Marketing emails always include an unsubscribe link.

7.5 Right to Data Portability

If you would like a copy of your information in a structured, commonly usable format, please contact us.

8 Children and Minors Privacy

c78bd is for users aged 21 and above only. We do not knowingly collect any personal information from minors. Age verification is mandatory during the registration process.

If you believe that a minor's information has been submitted to us, please contact us immediately. We will promptly delete that information and close the associated account.

9 Third-Party Links and Services

The c78bd platform may include certain third-party services, such as payment gateways or game software providers (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe). These third-party services have their own privacy policies and c78bd is not responsible for those policies.

For transactions with payment providers such as bKash, Nagad, Rocket, and Upay, the respective provider's privacy policy will also apply. We recommend that you read the policies of these providers as well.

10 Cookie Policy

Various types of cookies are used on the c78bd website:

• Essential Cookies: Essential for the website to function properly. Without these, login or transactions are not possible.
• Functional Cookies: Help remember your preferences and settings, such as language preference.
• Analytics Cookies: Collect information to understand how the website is used. This information is processed in anonymous form.
• Security Cookies: Used for fraud detection and account protection.

You may disable cookies in your browser settings, though this may limit some website functionality. Continuing to access the site is considered consent to the use of essential cookies.

11 Data Transfers

c78bd operates to serve users in Bangladesh. For technical reasons, some data may be stored on servers outside Bangladesh. For any international data transfer, we ensure that the receiving party maintains data protection standards equivalent to this policy.

c78bd always complies with applicable data protection regulations and uses recognized safeguard methods for international data transfers.

12 Changes to Policy

c78bd reserves the right to change or update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• You will be informed of the changes upon accessing the website
• The "Last Updated" date at the top of the page will change

Continued use of the platform after changes are made will be considered acceptance of the new policy. It is therefore recommended that you review this policy regularly.